Privacy Policy

Welcome to Velwis. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. INFORMATION WE COLLECT

When you use our website, we may collect the following information:

• Name

• Email address

• Phone number

• Shipping & billing address

• Payment details

• Order history

• Device and browser information

2. HOW WE USE YOUR INFORMATION

We use your information to:

• Process and deliver orders

• Provide customer support

• Improve our website and services

• Send updates related to your orders

• Share promotional offers and new product launches

3. PAYMENT SECURITY

All payments are processed through secure payment gateways. We do not store your debit/credit card information on our servers.

4. COOKIES

Velwis may use cookies to improve your browsing experience, remember preferences, and analyze website traffic.

You can disable cookies through your browser settings if preferred.

5. THIRD-PARTY SERVICES

We may use trusted third-party services including:

• Payment gateways

• Shipping partners

• Analytics tools

• Marketing platforms

These providers only access information necessary to perform their services.

6. DATA PROTECTION

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

7. YOUR RIGHTS

You may request to:

• Access your personal data

• Correct inaccurate information

• Delete your information

• Unsubscribe from marketing emails

For requests, contact us using the information below.

8. CONTACT US

For any questions regarding this Privacy Policy, contact us at:

Email: 
Website: www.velwis.com

9. POLICY CHANGES

Velwis reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page.

10. CONSENT

By using our website, you agree to this Privacy Policy and our terms of service.